Twin is an AI that lives inside the WhatsApp number your customers already message. It remembers every conversation, answers your questions about your own business, and drafts replies in your voice. You approve every send.
WhatsApp quietly became your front desk. Bookings, changes, questions, and complaints all arrive as chats now, all day, expecting an answer this minute.
The answers, the regulars, the way you always do things: locked in one head and one handset. When that person is off, the business forgets how to speak.
"What did we agree with this client last season?" is buried in ten thousand messages. The knowledge exists. It is just unreachable at the moment you need it.
An unanswered question on Tuesday is a quiet cancellation by the weekend. Nobody decided to lose it. It fell off the bottom of the chat list.
Meet Twin
Connect your existing number and Twin turns years of conversations into a memory it can search. Ask it anything about your customers. When a message comes in, it writes the reply the way you would, and waits for your nod.
You approve Nothing is ever sent without a human saying so.
What it does today
Your whole history becomes a knowledge base you can question in plain language.
Twin writes the reply the way you would, including the language mix you actually use. You approve, edit, or send.
Every number and every chat in one place, with role-based access for your whole team.
Every new message is remembered the instant it arrives. Never a stale snapshot.
Your past conversations are read in and turned into searchable business memory.
Each business is walled off from every other, encrypted, and hosted in the EU.
How it works
Nothing changes for your customers. No new app, no new number. They keep messaging exactly as they do now.
Scan one QR code from your phone. Two minutes, and Twin is watching your number.
Your existing chat history is read in and turned into searchable business memory.
Approve drafts, ask questions, stay fully in control. Twin does the remembering.
A morning with Twin
The difference
Nine hours a week back. The drafts are written; you just approve.
Where this goes
PHASE 3 TURNS A WHATSAPP MESSAGE INTO A REAL BOOKING IN YOUR MANAGEMENT SYSTEM, AUTOMATICALLY.
Trust and control
Twin drafts; a human decides. Always. Nothing goes out on its own.
Your data is isolated from every other client by design, never mixed, never shared.
In transit and at rest, on European infrastructure you can point a customer to.
Disconnect the number any time. The link is yours to cut, instantly.
Owners, assistants, viewers. Everyone sees only what they should.
Your conversations are yours. Not a dataset, not a model, not for sale.
Two-week pilot · your number, your history, your voice
We connect Twin to your WhatsApp, import your history, and let it draft in your style. You approve every message. At the end of the two weeks, you decide.
No. Twin works on the WhatsApp number you already have. Your customers keep messaging exactly as they do now, and never know anything changed on your side.
Only if you tell it to. By default it drafts a reply and waits for your approval. You can edit any draft before it goes, and nothing is sent without a human deciding.
It learns from your own history, so it replies in the languages and the mix you actually use with customers, including switching between them mid-conversation the way people really chat.
On European infrastructure, encrypted in transit and at rest. Each business is fully isolated from every other. Your conversations are never used to train any model and are never shared.
Yes. You can add assistants and viewers with role-based access, so each person sees and does only what their role allows.
Disconnect the number in one tap and the link is cut immediately. Your WhatsApp is logged out of Twin, and you remain in full control of your account throughout.